Legal & Policy
Last updated: June 2025. Please read these terms carefully before using the han online platform. By registering an account or accessing any part of this website, you agree to be bound by the terms set out below.
To use han online, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet these requirements and that all information you provide during registration is accurate and up to date. han online reserves the right to request proof of age or identity at any time. Accounts found to belong to underage users will be suspended immediately and any balances may be forfeited in accordance with applicable regulations. It is your responsibility to ensure that online gaming is permitted under the laws applicable to your location before you register.
Each player is permitted to hold only one account on han online. Duplicate accounts are strictly prohibited and may result in permanent suspension of all associated accounts. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately. han online will not be liable for any loss resulting from your failure to keep your account credentials secure. You must not share your account with any other person or allow others to use your account to place bets or access games.
All transactions on han online are processed in Philippine pesos (PHP). Deposits must be made using payment methods accepted by the platform, which currently include GCash, Maya, and bank transfer. Withdrawals are subject to identity verification and may require you to submit supporting documents before funds are released. han online reserves the right to delay or decline a withdrawal request if there is reasonable suspicion of fraudulent activity or a breach of these terms. Minimum and maximum transaction limits apply and are displayed on the withdrawal page. Processing times vary by payment method and are provided as estimates only.
All games available on han online — including slots, sports betting, and fish games — are governed by individual game rules that are accessible within each game interface. Players are expected to familiarise themselves with the rules of any game before placing real-money bets. han online does not tolerate any form of cheating, collusion, use of automated software, or exploitation of software errors. Any player found engaging in such behaviour will have their account suspended and any winnings derived from such activity will be voided. Results generated by our platform are final once confirmed, and han online does not accept responsibility for losses arising from a player's misunderstanding of game rules.
han online is committed to promoting responsible gaming among Filipino players. We encourage all users to set personal deposit and loss limits and to take regular breaks from gaming. If you feel that your gaming habits are becoming problematic, we strongly encourage you to visit our Responsible Gaming page for guidance and self-exclusion options. Players who have self-excluded must not attempt to open new accounts or circumvent any restrictions placed on their account. han online may impose account restrictions at its discretion if it identifies patterns of play that suggest a player may be at risk of harm.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these terms. By registering an account, you consent to the collection and use of your data as described in that policy. han online will not sell your personal information to third parties. We may share data with payment processors and regulatory bodies where required by law or necessary to process your transactions. You have the right to request access to the personal data we hold about you by contacting us at the email address listed in the footer of this page.
han online provides its platform on an "as is" basis and makes no warranties regarding uninterrupted access or the absence of errors. We will not be liable for any loss of winnings, data, or profits arising from technical failures, scheduled maintenance, or circumstances beyond our reasonable control. Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the event giving riseto the claim. Nothing in these terms shall exclude or limit liability for fraud, death, or personal injury caused by negligence, as such exclusions are not permitted under applicable Philippine law.
han online reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the platform after changes have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account. We will make reasonable efforts to notify registered players of significant changes via the contact details associated with their account.
These Terms and Conditions are governed by the laws of the Philippines. Any disputes arising from your use of han online shall be subject to the exclusive jurisdiction of the Philippine courts. If you have questions about these terms or need clarification on any point, you may reach our support team at the email address listed in the footer of this page. We aim to respond to all enquiries within two business days. For help with common account and gaming questions, you may also visit our FAQ page, which covers the most frequently raised topics in clear Philippine English.
If anything in these terms is unclear, our FAQ covers the most common questions Filipino players ask — from account setup to withdrawals and responsible gaming tools.